Master your cloud transition with HEROcloud

Cloud solutions are becoming the standard—also in combination with ERP and CRM systems. But what about ECM solutions moving to the cloud? If you're unsure how to approach the transition or expect challenges, HEROcloud removes the complexity. We show you how implementation works within your system landscape—while giving you full visibility and control over your cloud infrastructure.

Even if you’ve already moved to the cloud, HEROcloud can still unlock additional potential—helping you optimize your data infrastructure and create a more efficient digital environment for your content.

Are you facing the challenge of moving your customers and data into the cloud and unsure how to approach it?

No need to worry—we’ve got you covered.

In der On-Premises- und Hosting-Welt stehen Unternehmen vor vielen Hürden: 50 verschiedene VPN-Lösungen, kein effektives Monitoring und eine schwierige Auswertung von Logs. Hinzu kommen hohe Aufwände bei ELO-Updates sowie dazugehörige Migrationen. Doch das gehört jetzt der Vergangenheit an, denn die HEROcloud bietet die Lösung!

Step into your central customer portal—the hub of your product environment.

Here, you stay in control of your data, access new services, and receive updates and news in real time—directly within your platform.

The benefits of HEROcloud

Centralized monitoring &
management

Keep full visibility over your cloud infrastructure with real-time insights. Manage your data, solutions, and resources in one central place—and access everything anytime, from anywhere.

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Exceptional customer experience

Stay closely connected with us via our customer portal. Benefit from our experience across numerous ECM implementations, access predefined processes and resources, and leverage our project expertise. This ensures you receive the level of support your business truly needs.
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Effortless scalability

Get started with a basic ECM system in just a few hours—designed to grow with your business. Maintain full cost control by only paying for what you actually use. Start small, scale as needed, and customize your setup—without additional administrative overhead.

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Cost-efficient cloud solution

Run your ELO ECM system in the cloud with flexible customization options. Benefit from reduced infrastructure and administrative costs while maintaining full performance and control. 

ECM in the cloud

Transform your workplace into a digital environment and bring your documents and processes into a centralized Enterprise Content Management system.
With our ECM solutions, you can manage, process, and archive information digitally—gaining flexibility, mobility, and time.

HEROcloud options

Hosting Coud Storage Coud Storage On Perm
Features Hosting Cloud
Private
Cloud
Public
On Prem
We operate your ECM system in our certified data center—on one or more virtual machines—and provide secure access within your company network. Scaling is handled manually based on your requirements. Your ECM system runs in a dedicated Kubernetes cluster exclusively for your organization. The application is accessible via the internet, and system scaling is handled automatically based on your workload. Your ECM system runs in a shared Kubernetes environment. You benefit from automated scaling and full internet accessibility—optimized for efficiency and cost. We install your ECM system directly on your company’s own infrastructure. The application runs within your internal network, and scaling is managed by your IT team.
ECM system operation Data center (internet access / VPN) Data center (internet access / VPN) Data center (internet access) On your infrastructure
System components (CPU, RAM, storage) Customized on demand Automatically scalable Automatically scalable Sizing recommendations provided
Operating system Windows or Linux selectable Linux (standard) Linux (standard) Windows or Linux selectable
OS updates / security updates ja ja ja nein
Database system MSSQL or PostgreSQL selectable PostgreSQL (standard) PostgreSQL (standard) MSSQL or PostgreSQL selectable
DDoS protection (network level) ja ja ja nein
Backup process Daily (overnight) Daily (overnight) Daily (overnight) neinYour responsibility
Firewall ja ja ja neinYour responsibility
Infrastructure monitoring ja ja ja Optional
Availability 99 % 99.90 % 99.90 % Self-managed
Custom configuration possible ja ja ja ja
Third-party integrations ja ja ja ja
System administration Managed by us Managed by us Managed by us neinOptional
Monitoring service (ECM system) ja ja ja neinOptional
Major updates Manual (on demand) Automatic (release cycles) Automatic (release cycles) Manual (on demand)
Minor updates Manual (on demand) Automatic (release cycles) Automatic (release cycles) Manual (on demand)
Customization costs Based on effort 3 person-days included 3 person-days included Based on effort
Service Level Agreements (SLA) Available (tiered) Available (tiered) Included (standard) Optional
Customer portal Included Included Included Included
Ticket system Included Included Included Included
Ticket support Based on effort Based on effort Based on effort Based on effort
Application management support Optional annual package Optional annual package Optional annual package Optional annual package
Your costs
Your effort
Get in touch Get in touch Get in touch Get in touch

HEROcloud at a glance

Find all key information about HEROcloud in our product brochure. 

Download and share it easily—bringing you one step closer to a more efficient, digital organization.

Request your HEROcloud offer now